Restaurant loyalty programs in United Arab Emirates

Digital enterprise platform enabling a highly engaging and personalized solution for any-sized business to start your own or coalition-based loyalty program for improving customer engagement and sales stimulation campaigns

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Industry solutions

Holistic reward ecosytem to impress, grow and engage your customer base

Large retail networks

Develop devoted communities to resist competition with scheduled marketing activities and advanced analytical capabilities

Motivational programs for billers

Encourage customer culture with reward and money-saving campaigns for timely and advance payments for utility bills

Malls

Launch a captivating multi-tenant loyalty program with a common ‘bonus’ currency across your network

Wallet operators

Your financial inclusion efforts will gain much stronger momentum with the advanced engagement capabilities

Paid loyalty programs

Collect recurring fees for the premium benefits you deliver. Improve quality of your audience

digital rewards platform features

Full-fledged rewards solution for you and your partners to engage customers and stimulate sales

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Rewards engine

  • Processing
  • Bonuses, coins, liters, cashbacks – call it whatever you like. Our processing core will robustly handle any request or movement
  • Loyalty program settings
  • Set the desired rules, priorities, constraints, expiration for accruals and redemption
  • Anti-fraud
  • Tackle unusual activity and keep the promo-hunters calm with the advanced fraud management settings

Profiling and CRM capabilities

  • Coalition loyalty program management
  • Get your coalition program partners on board, grant access to all capabilities, including data import for branches, cashiers, customers, and products
  • Activity tracking and segmentation
  • Compose your own or integrate external blacklists. Set up database triggers for post-transaction verification. Create various limit types (min/max, turnover or count). Set up various types of fees (% or fixed, min/max, etc.)
  • Communication
  • Easily set up and manage the omnichannel interaction with your loyalty program members to keep them in touch. Use variables, templates and sequencing tools
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Marketing activity management

  • Campaigns and promotions
  • Plan and automate your marketing activity. Design, schedule and run parallel campaigns and sales promotions the way you want
  • BI tools and analytics
  • Understand your customers’ shopping behavior, optimize offerings and plan future targeted campaigns using various statistical, data interpretation and reporting tools

THE BENEFITS YOU GAIN

Come up with your unique, holistic loyalty program to improve interactions with your customers

flexibility

Flexibility

The platform is easily connectible with your databases, software, and hardware

customization

Customization

Wallet Factory’s reward platform can be tweaked to perfectly match your business needs

real time performance

Real-time performance

Effective communication with customers through multiple channels

sophisticated rewards

Sophisticated rewards

Holistic management tools provide a meaningful way to connect purchases from every channel

holistic financial ecosystem

A single entry point to power up your omnichannel strategy

Open source API allows for the widest variety of implementations:

Sales equipment / channels

  • Cashier equipment
  • Accounting systems
  • Website backends
  • Mobile applications
  • Self-service terminals
  • Bots in messengers

Interfaces

  • Tenant
  • Merchant (partner)
  • Support
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TECHNICAL EXCELLENCE

Leverage industry’s proven best practices

best tech stack

Best tech stack

Tap into FinTech solutions backed by the latest yet tried-and tested technology innovations in product development and design

seasoned in house staff

Seasoned in-house staff

Get a reliable well thought-out digital platform built, delivered, and supported by senior IT experts in software engineering & DevOps

market readiness

Market readiness

Accelerate your company’s time-to- market rates with customer approved digital solutions perfectly tailored to your brand identity and individual business needs

big picture approach

Big picture approach

Enjoy a robust end-to end platform solution based on holistic strategies and deep analytical insights into your business specifics and customer expectations

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WHAT'S INCLUDED

Manage your loyalty campaigns with ease

Leverage a wide range of features included in our Rewards platform to build and deploy your full-scale customer reward programs that boost customer loyalty, increase engagement rates, and enhance experiences with your digital financial services

Rewards engine

  • Cloud processing (bonuses, cashbacks etc.)
  • Rules for accruals, redemption, expiration
  • Priorities and constraints
  • Anti-fraud

CRM/Profiling

  • Customers, partners, branches, cashiers, products
  • Manual and automated
  • Support claims
  • Fraud attempts logging
  • Digital loyalty cards

Marketing activities

  • Campaigns
  • Promotions
  • Coupons
  • Special bonuses
  • Planning tools
  • Payment reminder emails

Analytics

  • Grouping, segmentation, tiers
  • Sales, sales bias, demand, receipts
  • Campaigns and promotions
  • Accruals and redemptions

Communications

  • Email, SMS, push, messengers
  • Bulk dispatching
  • Sequences, templates, variables
  • NPS surveys

CONTACT US

Book your demo
session now!

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    Restaurant loyalty programs in United Arab Emirates


    Loyalty Solutions for the Restaurant Business


    Attracting more loyal customers is a winning strategy for any business. The same rule applies to the restaurant business as well. There are a number of studies showing how loyal clients are more beneficial for companies than one-time visitors, as they bring more revenue. In order to increase profits, it is recommended to develop and incorporate a loyalty reward program in your business..

    Loyalty solutions are extremely diverse and can influence each company in a different way. The restaurant industry is a unique sphere, which also requires creating a specific reward system. With the help of mLoyalty, it is possible to develop a versatile platform that will combine various types of rewards and bonuses into a single efficient strategy..

    The Benefits of Involving Customer Rewarding Solutions in the Restaurant Industry


    Many restaurants are gradually becoming interested in incorporating special software or different designated apps in their operations. A single application can serve a wide range of purposes and satisfy both restaurant owners, workers, and visitors..

    Here are some of the key benefits of developing a loyalty platform for a restaurant:

    Setting up a unique reward system — you can choose any kind of rewards you want to provide for your customers and select all the necessary conditions;
    Data gathering and processing — exploring your customer activity can provide valuable insight. This is why all the information about the actions and choices that the clients make using the software is collected and processed;
    Clients’ categorization — in accordance with the client base analysis, you will be able to separate customers into different groups. This is a feature that makes targeted newsletters and bonuses easier to distribute;
    Communicative features — it is important to develop efficient channels of communication to keep in touch with your clients. It is also essential for communicating with the best loyal customers and rewarding them for choosing your establishment. You will be able to set up automatic messages and emails.

    How is a Loyalty System Beneficial for Clients?


    Participating in a loyalty program is a convenient way of receiving the best offers and bonuses from a dining place you enjoy. Not only does such a platform increase sales for a company, but customers can also take a great advantage from it.

    Here are some of the features you can expect as a customer::

    Quick access to your account — after creating your personal profile and receiving a plastic card, you will be able to access it without any trouble via a preferred Internet browser on one of your devices or through a designated convenient app;
    Customized deals — you will receive some of the unique offers, which are generated after the software analyses your usual orders and choices. This is a convenient way of saving time and money;;
    Accumulating points — one of the purposes of a personal account is gathering bonuses for future usage. They will be stored in the account, so you will be able to exchange them for various goods and services;
    Bonuses for loyal customers — as a treat for continuously choosing the same company, the clients will receive special gifts, such as discounts, premium offers and more.

    The Advantages of Building a Loyalty Platform for Restaurants


    For each restaurant, it is essential to develop a reputation among other competitors and clients. Many customers have their favorite restaurants when it comes to deciding on a place to eat. It is only fair to reward the customers’ loyalty with special offers, discounts, or a bonus card. This way both company owners and visitors can have a great experience.
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