Loyalty Program API in Indonesia

Digital enterprise platform enabling a highly engaging and personalized solution for any-sized business to start your own or coalition-based loyalty program for improving customer engagement and sales stimulation campaigns

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Industry solutions

Holistic reward ecosytem to impress, grow and engage your customer base

Large retail networks

Develop devoted communities to resist competition with scheduled marketing activities and advanced analytical capabilities

Motivational programs for billers

Encourage customer culture with reward and money-saving campaigns for timely and advance payments for utility bills

Malls

Launch a captivating multi-tenant loyalty program with a common ‘bonus’ currency across your network

Wallet operators

Your financial inclusion efforts will gain much stronger momentum with the advanced engagement capabilities

Paid loyalty programs

Collect recurring fees for the premium benefits you deliver. Improve quality of your audience

digital rewards platform features

Full-fledged rewards solution for you and your partners to engage customers and stimulate sales

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Rewards engine

  • Processing
  • Bonuses, coins, liters, cashbacks – call it whatever you like. Our processing core will robustly handle any request or movement
  • Loyalty program settings
  • Set the desired rules, priorities, constraints, expiration for accruals and redemption
  • Anti-fraud
  • Tackle unusual activity and keep the promo-hunters calm with the advanced fraud management settings

Profiling and CRM capabilities

  • Coalition loyalty program management
  • Get your coalition program partners on board, grant access to all capabilities, including data import for branches, cashiers, customers, and products
  • Activity tracking and segmentation
  • Compose your own or integrate external blacklists. Set up database triggers for post-transaction verification. Create various limit types (min/max, turnover or count). Set up various types of fees (% or fixed, min/max, etc.)
  • Communication
  • Easily set up and manage the omnichannel interaction with your loyalty program members to keep them in touch. Use variables, templates and sequencing tools
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Marketing activity management

  • Campaigns and promotions
  • Plan and automate your marketing activity. Design, schedule and run parallel campaigns and sales promotions the way you want
  • BI tools and analytics
  • Understand your customers’ shopping behavior, optimize offerings and plan future targeted campaigns using various statistical, data interpretation and reporting tools

THE BENEFITS YOU GAIN

Come up with your unique, holistic loyalty program to improve interactions with your customers

flexibility

Flexibility

The platform is easily connectible with your databases, software, and hardware

customization

Customization

Wallet Factory’s reward platform can be tweaked to perfectly match your business needs

real time performance

Real-time performance

Effective communication with customers through multiple channels

sophisticated rewards

Sophisticated rewards

Holistic management tools provide a meaningful way to connect purchases from every channel

holistic financial ecosystem

A single entry point to power up your omnichannel strategy

Open source API allows for the widest variety of implementations:

Sales equipment / channels

  • Cashier equipment
  • Accounting systems
  • Website backends
  • Mobile applications
  • Self-service terminals
  • Bots in messengers

Interfaces

  • Tenant
  • Merchant (partner)
  • Support
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TECHNICAL EXCELLENCE

Leverage industry’s proven best practices

best tech stack

Best tech stack

Tap into FinTech solutions backed by the latest yet tried-and tested technology innovations in product development and design

seasoned in house staff

Seasoned in-house staff

Get a reliable well thought-out digital platform built, delivered, and supported by senior IT experts in software engineering & DevOps

market readiness

Market readiness

Accelerate your company’s time-to- market rates with customer approved digital solutions perfectly tailored to your brand identity and individual business needs

big picture approach

Big picture approach

Enjoy a robust end-to end platform solution based on holistic strategies and deep analytical insights into your business specifics and customer expectations

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oneprice logo
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WHAT'S INCLUDED

Manage your loyalty campaigns with ease

Leverage a wide range of features included in our Rewards platform to build and deploy your full-scale customer reward programs that boost customer loyalty, increase engagement rates, and enhance experiences with your digital financial services

Rewards engine

  • Cloud processing (bonuses, cashbacks etc.)
  • Rules for accruals, redemption, expiration
  • Priorities and constraints
  • Anti-fraud

CRM/Profiling

  • Customers, partners, branches, cashiers, products
  • Manual and automated
  • Support claims
  • Fraud attempts logging
  • Digital loyalty cards

Marketing activities

  • Campaigns
  • Promotions
  • Coupons
  • Special bonuses
  • Planning tools
  • Payment reminder emails

Analytics

  • Grouping, segmentation, tiers
  • Sales, sales bias, demand, receipts
  • Campaigns and promotions
  • Accruals and redemptions

Communications

  • Email, SMS, push, messengers
  • Bulk dispatching
  • Sequences, templates, variables
  • NPS surveys

CONTACT US

Book your demo
session now!

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    How many wallet customers will you be serving potentially (for pricing and configuration purposes)?


    Loyalty Program API in Indonesia


    For creating a successful and reliable business, it is always important to invest in your reputation and loyal clients’ base. Your customers are those people who bring you income, and creating convenient conditions for using your goods and services is a priority. Building a loyalty program is the first step to enhancing your business and becoming a prosperous company. mLoyalty offers a wide range of loyalty solutions and extensive API documentation for you to utilize.

    With an API, you receive technical support and full freedom in creating a perfect loyalty program just for your company. Depending on the sphere you are operating in, you might want to include specific loyalty solutions. Currently, such areas as commerce, fuel retail, food service industry and telecommunication have the biggest potential for integrating a rewards program. With mLoyalty, you can be sure to achieve maximum efficiency and enjoy all the benefits of loyalty services.

    The Advantages of Incorporating Rewarding Programs in Your Business


    With a reliable API, it is easy to develop a perfectly suitable loyalty program precisely for your company. The developing team takes into account all your specifications and requirements to design an efficient loyalty program. The API includes such useful tools as a cash register, customer account, mobile application, accounting system and more.

    These are the advantages of the loyalty API for businesses:

    Developing a rewards system – with this variety of tools, you can get custom loyalty solutions and select all the necessary rewards for clients;
    Collecting user data – the information about purchases of your customers, their preferences, searching history, etc. will be available for you to analyze and improve;
    Managing your client base – there are handy tools in the program to categorize the customers for easier management and rewarding;
    Communication methods – you will be able to utilize a variety of communication tools in order to notify the clients about their rewards and bonuses. They will include SMS, e-mails and other notifications.

    The Benefits of Using a Loyalty Program as a Client


    In addition to high-quality goods and services, each client will be able to receive certain rewards, discounts, and special offers through the program. With the help of loyalty APIs, any company can offer their clients convenient solutions for enhancing the customer experience:

    Personalized deals – depending on the popular purchases and searching history, each customer will be able to receive special offers based on their preferences. This allows receiving only interesting and necessary deals;
    Easy account management – it is simple to create a personal account and log into it via an Internet browser or a mobile application. Both Android and iOS users will enjoy the app;
    Special rewards for loyal clients – the most active customers will additionally receive special gifts, bonuses, and discounts. This way, the company will express gratitude towards the loyal client base.

    The Efficiency of Utilizing Bonus Programs in a Company


    The Efficiency of Utilizing Bonus Programs in a Company
    A loyalty program of any complexity can be developed easily with the help of a designated API. Such solutions are becoming increasingly popular because of their high efficiency and reliability. Many corporations known worldwide are already benefitting from various loyalty systems.

    The key advantage of a bonus program is that both parties can benefit from it immediately. Not only business owners but also each customer signed up for the program will be rewarded. Increasing client loyalty will result in overall company growth.
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