Loyalty Programs for Coffee Shop in Indonesia

Digital enterprise platform enabling a highly engaging and personalized solution for any-sized business to start your own or coalition-based loyalty program for improving customer engagement and sales stimulation campaigns

Industry solutions

Holistic reward ecosytem to impress, grow and engage your customer base

Large retail networks

Develop devoted communities to resist competition with scheduled marketing activities and advanced analytical capabilities

Motivational programs for billers

Encourage customer culture with reward and money-saving campaigns for timely and advance payments for utility bills

Malls

Launch a captivating multi-tenant loyalty program with a common ‘bonus’ currency across your network

Wallet operators

Your financial inclusion efforts will gain much stronger momentum with the advanced engagement capabilities

Paid loyalty programs

Collect recurring fees for the premium benefits you deliver. Improve quality of your audience

digital rewards platform features

Full-fledged rewards solution for you and your partners to engage customers and stimulate sales

reward img

Rewards engine

Profiling and CRM capabilities

reward img
reward img

Marketing activity management

THE BENEFITS YOU GAIN

Come up with your unique, holistic loyalty program to improve interactions with your customers

flexibility

Flexibility

The platform is easily connectible with your databases, software, and hardware

customization

Customization

Wallet Factory’s reward platform can be tweaked to perfectly match your business needs

real time performance

Real-time performance

Effective communication with customers through multiple channels

sophisticated rewards

Sophisticated rewards

Holistic management tools provide a meaningful way to connect purchases from every channel

holistic financial ecosystem

A single entry point to power up your omnichannel strategy

Open source API allows for the widest variety of implementations:

Sales equipment / channels

Interfaces

reward img

TECHNICAL EXCELLENCE

Leverage industry’s proven best practices

best tech stack

Best tech stack

Tap into FinTech solutions backed by the latest yet tried-and tested technology innovations in product development and design

seasoned in house staff

Seasoned in-house staff

Get a reliable well thought-out digital platform built, delivered, and supported by senior IT experts in software engineering & DevOps

market readiness

Market readiness

Accelerate your company’s time-to- market rates with customer approved digital solutions perfectly tailored to your brand identity and individual business needs

big picture approach

Big picture approach

Enjoy a robust end-to end platform solution based on holistic strategies and deep analytical insights into your business specifics and customer expectations

logo partner
lotok logo
Loyalty Programs for Coffee Shop in Indonesia
grosh logo
kulikov logo up
lafar logo
intertop logo
palmiraplaza logo

WHAT'S INCLUDED

Manage your loyalty campaigns with ease

Leverage a wide range of features included in our Rewards platform to build and deploy your full-scale customer reward programs that boost customer loyalty, increase engagement rates, and enhance experiences with your digital financial services

Rewards engine

CRM/Profiling

Marketing activities

Analytics

Communications

CONTACT US

Book your demo
session now!

form img




    Loyalty Programs for Coffee Shop in Indonesia


    Coffee shops recognize the need for loyalty programs implementation, which is, in part, driven by the stiff competition on the market. However, the ready-to-drink coffee market has a specific approach to rewarding loyal customers, which involves more digitalized services and closer interactions with clients. The basis for loyalty programs is always similar – the more customers spend, the more funds they get back in the form of various bonuses. This concept works everywhere, from retail to financial services, but the details significantly vary from one industry to another. Coffee shops are frequently using coupons to promote their products. They can be of more traditional appearance, such as paper and plastic cards, or completely digital, built into dedicated apps. Digital coupons are used more and more widely, and they would likely replace physical ones in the nearest future. Using mobile apps and digital coupons to promote a shop’s services saves time for both the staff and the customers. It eliminates the need to fill application forms in the store and wait for a plastic card to be processed and issued to the client.


    Loyalty Programs’ Advantages for Businesses


    Coffee shops that implement reward programs for customers experience significant growth in sales. Eighty percent of clients state that they are more likely to purchase from the company that offers bonuses for its returning customers. Besides, 55% of respondents point out that they would share information about such a company with their friends. A digitalized loyalty program, which involves building a dedicated app, provides store owners with much more information than physical cards, either plastic or paper. Insights on how often a certain customer makes purchases, how much they commonly spend, and which products they prefer allow coffee sellers to personalize offers and provide more customized service. Loyalty programs built on this basis increase revenues from each particular client since they provide buyers with more motivation to purchase their favorite products. There is no point in promoting latte to a person who drinks only espresso, isn’t it?

    How Can Customers Benefit from These Promotions?


    Direct benefits that frequent buyers can get from loyalty programs include receiving some products and services free-of-charge as well as a price cut on their favorite goods. A returning customer is more likely to share a positive experience with the company on social networks, raising awareness about the business. Digitalized loyalty programs are also beneficial for clients since they wouldn’t have to spend time in queues waiting for their membership cards and filling application forms. Customers would more likely purchase from a company that gathers all their coupons in one app since this approach is much more convenient than carrying around plastic cards.

    Integration of Bonuses and Promotions into Businesses’ Daily Operations


    Developing an app that is capable of gathering all customer’s coupons, tracking their activity, and informing them about valuable bonuses is not an easy task. Besides, coffee shops are usually small businesses that don’t possess many spare funds for research and data analysis. What can a shop owner do in this situation? Ask professionals for help! mLoyalty knows how to develop solutions for companies of any scale. It concentrates on using a comprehensive analytical approach to build customizable and efficient loyalty programs.