Loyalty Programs for Dentists in Kenya

Digital enterprise platform enabling a highly engaging and personalized solution for any-sized business to start your own or coalition-based loyalty program for improving customer engagement and sales stimulation campaigns

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Industry solutions

Holistic reward ecosytem to impress, grow and engage your customer base

Large retail networks

Develop devoted communities to resist competition with scheduled marketing activities and advanced analytical capabilities

Motivational programs for billers

Encourage customer culture with reward and money-saving campaigns for timely and advance payments for utility bills

Malls

Launch a captivating multi-tenant loyalty program with a common ‘bonus’ currency across your network

Wallet operators

Your financial inclusion efforts will gain much stronger momentum with the advanced engagement capabilities

Paid loyalty programs

Collect recurring fees for the premium benefits you deliver. Improve quality of your audience

digital rewards platform features

Full-fledged rewards solution for you and your partners to engage customers and stimulate sales

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Rewards engine

  • Processing
  • Bonuses, coins, liters, cashbacks – call it whatever you like. Our processing core will robustly handle any request or movement
  • Loyalty program settings
  • Set the desired rules, priorities, constraints, expiration for accruals and redemption
  • Anti-fraud
  • Tackle unusual activity and keep the promo-hunters calm with the advanced fraud management settings

Profiling and CRM capabilities

  • Coalition loyalty program management
  • Get your coalition program partners on board, grant access to all capabilities, including data import for branches, cashiers, customers, and products
  • Activity tracking and segmentation
  • Compose your own or integrate external blacklists. Set up database triggers for post-transaction verification. Create various limit types (min/max, turnover or count). Set up various types of fees (% or fixed, min/max, etc.)
  • Communication
  • Easily set up and manage the omnichannel interaction with your loyalty program members to keep them in touch. Use variables, templates and sequencing tools
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Marketing activity management

  • Campaigns and promotions
  • Plan and automate your marketing activity. Design, schedule and run parallel campaigns and sales promotions the way you want
  • BI tools and analytics
  • Understand your customers’ shopping behavior, optimize offerings and plan future targeted campaigns using various statistical, data interpretation and reporting tools

THE BENEFITS YOU GAIN

Come up with your unique, holistic loyalty program to improve interactions with your customers

flexibility

Flexibility

The platform is easily connectible with your databases, software, and hardware

customization

Customization

Wallet Factory’s reward platform can be tweaked to perfectly match your business needs

real time performance

Real-time performance

Effective communication with customers through multiple channels

sophisticated rewards

Sophisticated rewards

Holistic management tools provide a meaningful way to connect purchases from every channel

holistic financial ecosystem

A single entry point to power up your omnichannel strategy

Open source API allows for the widest variety of implementations:

Sales equipment / channels

  • Cashier equipment
  • Accounting systems
  • Website backends
  • Mobile applications
  • Self-service terminals
  • Bots in messengers

Interfaces

  • Tenant
  • Merchant (partner)
  • Support
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TECHNICAL EXCELLENCE

Leverage industry’s proven best practices

best tech stack

Best tech stack

Tap into FinTech solutions backed by the latest yet tried-and tested technology innovations in product development and design

seasoned in house staff

Seasoned in-house staff

Get a reliable well thought-out digital platform built, delivered, and supported by senior IT experts in software engineering & DevOps

market readiness

Market readiness

Accelerate your company’s time-to- market rates with customer approved digital solutions perfectly tailored to your brand identity and individual business needs

big picture approach

Big picture approach

Enjoy a robust end-to end platform solution based on holistic strategies and deep analytical insights into your business specifics and customer expectations

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Loyalty Programs for Dentists in Kenya
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WHAT'S INCLUDED

Manage your loyalty campaigns with ease

Leverage a wide range of features included in our Rewards platform to build and deploy your full-scale customer reward programs that boost customer loyalty, increase engagement rates, and enhance experiences with your digital financial services

Rewards engine

  • Cloud processing (bonuses, cashbacks etc.)
  • Rules for accruals, redemption, expiration
  • Priorities and constraints
  • Anti-fraud

CRM/Profiling

  • Customers, partners, branches, cashiers, products
  • Manual and automated
  • Support claims
  • Fraud attempts logging
  • Digital loyalty cards

Marketing activities

  • Campaigns
  • Promotions
  • Coupons
  • Special bonuses
  • Planning tools
  • Payment reminder emails

Analytics

  • Grouping, segmentation, tiers
  • Sales, sales bias, demand, receipts
  • Campaigns and promotions
  • Accruals and redemptions

Communications

  • Email, SMS, push, messengers
  • Bulk dispatching
  • Sequences, templates, variables
  • NPS surveys

CONTACT US

Book your demo
session now!

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    Loyalty Programs for Dentists in Kenya


    Loyalty programs of dental clinics are dedicated to long-term promotions that are aimed at motivating customers to spend more money with the company. In this regard, they are not much different from what other industries offer, yet the terms of rewards and programs vary significantly. Loyalty programs for returning patients of dental clinics frequently involve discounts for future purchases or gifts presented along with the core services. Loyal patients can be rewarded with free samples of toothbrushes or other dental care products, the company’s merchandise, or discounts for their follow-up appointments. While loyalty programs appear at negligibly low costs for clinics, they significantly boost profits in the long term. Loyal customers are more likely to return to the same clinic if they encounter any issues in the future. They would also suggest their favorite healthcare facility to friends, thus increasing the number of potential patients for the clinic.

    Advantages of Loyalty Programs for Dental Clinics


    While loyal patients are bringing significant profits for the facility, rewards for them would hardly make any noticeable cost for the company. If the loyalty program presupposes products with low purchase yet high perceived value, such as branded tooth care products being granted to the customers, the company would not have to spend much on them either right away or in the long run. Besides, gaining loyal patients means cutting advertising budgets that frequently make up a significant part of the company’s expenses. Low expenditures on marketing mean that funds can be redirected to more important areas such as purchasing new inventory or hiring more staff. Rewarded patients would also more likely invite their friends to become the company’s clients, thus becoming secondary agents of the clinic. Loyalty programs are also beneficial for dentists working in the facility as they can ensure constant patient flow and proper treatment for clients. Doctors participating in the program also often receive a part of the patients’ membership fees so that everyone feels involved and interested in developing the promotion.

    How Can Customers Benefit from These Offers?


    Patients participating in loyalty programs can save significantly on their medical expenditures. From a customer’s perspective, the whole process looks this way:
    A patient pays for the appointment or makes monthly/annual payments to become a part of the program.
    For every following dentist visit, a person would be rewarded with a discount.
    Additional rewards may include free merchandise, tickets to various events, or other bonuses. They are limited only to the creativity of the company issuing the promotion.
    Patients are spending less money on each visit to this particular clinic, which makes them remain loyal to the facility for an extended period.

    Specifics of Dental Clinics’ Promotions Implementation


    Despite the seeming simplicity, designing and launching a loyalty program at a dental clinic is not an easy task. It involves a throughout analysis of the facility’s customer base along with careful preparation and long-term support of the whole operation. A company aimed at launching such a program would also need respective software and training on how to utilize it properly.
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