Управление отношений с клиентами в Казахстане
Digital enterprise platform enabling a highly engaging and personalized solution for any-sized business to start your own or coalition-based loyalty program for improving customer engagement and sales stimulation campaigns
Industry solutions
Holistic reward ecosytem to impress, grow and engage your customer base
Large retail networks
Develop devoted communities to resist competition with scheduled marketing activities and advanced analytical capabilities
Motivational programs for billers
Encourage customer culture with reward and money-saving campaigns for timely and advance payments for utility bills
Malls
Launch a captivating multi-tenant loyalty program with a common ‘bonus’ currency across your network
Wallet operators
Your financial inclusion efforts will gain much stronger momentum with the advanced engagement capabilities
Paid loyalty programs
Collect recurring fees for the premium benefits you deliver. Improve quality of your audience
digital rewards platform features
Full-fledged rewards solution for you and your partners to engage customers and stimulate sales
Rewards engine
- Processing
- Bonuses, coins, liters, cashbacks – call it whatever you like. Our processing core will robustly handle any request or movement
- Loyalty program settings
- Set the desired rules, priorities, constraints, expiration for accruals and redemption
- Anti-fraud
- Tackle unusual activity and keep the promo-hunters calm with the advanced fraud management settings
Profiling and CRM capabilities
- Coalition loyalty program management
- Get your coalition program partners on board, grant access to all capabilities, including data import for branches, cashiers, customers, and products
- Activity tracking and segmentation
- Compose your own or integrate external blacklists. Set up database triggers for post-transaction verification. Create various limit types (min/max, turnover or count). Set up various types of fees (% or fixed, min/max, etc.)
- Communication
- Easily set up and manage the omnichannel interaction with your loyalty program members to keep them in touch. Use variables, templates and sequencing tools
Marketing activity management
- Campaigns and promotions
- Plan and automate your marketing activity. Design, schedule and run parallel campaigns and sales promotions the way you want
- BI tools and analytics
- Understand your customers’ shopping behavior, optimize offerings and plan future targeted campaigns using various statistical, data interpretation and reporting tools
THE BENEFITS YOU GAIN
Come up with your unique, holistic loyalty program to improve interactions with your customers
Flexibility
The platform is easily connectible with your databases, software, and hardware
Customization
Wallet Factory’s reward platform can be tweaked to perfectly match your business needs
Real-time performance
Effective communication with customers through multiple channels
Sophisticated rewards
Holistic management tools provide a meaningful way to connect purchases from every channel
holistic financial ecosystem
A single entry point to power up your omnichannel strategy
Open source API allows for the widest variety of implementations:
Sales equipment / channels
- Cashier equipment
- Accounting systems
- Website backends
- Mobile applications
- Self-service terminals
- Bots in messengers
Interfaces
- Tenant
- Merchant (partner)
- Support
TECHNICAL EXCELLENCE
Leverage industry’s proven best practices
Best tech stack
Tap into FinTech solutions backed by the latest yet tried-and tested technology innovations in product development and design
Seasoned in-house staff
Get a reliable well thought-out digital platform built, delivered, and supported by senior IT experts in software engineering & DevOps
Market readiness
Accelerate your company’s time-to- market rates with customer approved digital solutions perfectly tailored to your brand identity and individual business needs
Big picture approach
Enjoy a robust end-to end platform solution based on holistic strategies and deep analytical insights into your business specifics and customer expectations
WHAT'S INCLUDED
Manage your loyalty campaigns with ease
Leverage a wide range of features included in our Rewards platform to build and deploy your full-scale customer reward programs that boost customer loyalty, increase engagement rates, and enhance experiences with your digital financial services
Rewards engine
- Cloud processing (bonuses, cashbacks etc.)
- Rules for accruals, redemption, expiration
- Priorities and constraints
- Anti-fraud
CRM/Profiling
- Customers, partners, branches, cashiers, products
- Manual and automated
- Support claims
- Fraud attempts logging
- Digital loyalty cards
Marketing activities
- Campaigns
- Promotions
- Coupons
- Special bonuses
- Planning tools
- Payment reminder emails
Analytics
- Grouping, segmentation, tiers
- Sales, sales bias, demand, receipts
- Campaigns and promotions
- Accruals and redemptions
Communications
- Email, SMS, push, messengers
- Bulk dispatching
- Sequences, templates, variables
- NPS surveys
CONTACT US
Book your demo
session now!
