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Terms of use Privacy policy

Terms of use

Last updated: May ‘22

Welcome to Wallet Factory! Please read these Terms of Use carefully before using the Wallet Factory. If you continue to browse and use Wallet Factory website, you are agreeing to comply with and be bound by the following Terms of Use. If you do not accept these Terms of Use, including all connected policies, please do not use the Wallet Factory and do not do any actions on the website or otherwise use the Wallet Factory.

  1. General information
    1. Terms of use

      These Terms of Use (hereinafter – the “Terms”, “Agreement”) describe the terms and conditions applicable to your access and use of the Wallet Factory.

      Wallet Factory website means https://walletfactory.com and it is a customizable digital platform intended to create and manage mobile financial services (MFS) ecosystem for various businesses that seek to digitalize financial relationships with customers. Wallet Factory services intended to be used only by legal entities and all future relationship will be based on the separate agreement entered between Wallet Factory and particular Partner.

      The information on the website is informative and is a presentation of services that can be provided by Wallet Factory. For the avoidens of doubts particular services can be provided only in accordance the separate Agreements and all conditions indicated in it.

      You agree that by using Wallet Factory and providing the respective consent, you are agreeing to enter into a legally binding contract with Wallet Factory PL LLC, a company registered in Poland under number 364736420, whose registered office at St. Rydygiera 16/1 Wrocław 50-249, Poland (“Wallet Factory”) and indicate your unconditional acceptance of these Terms of Use, on your own behalf.

      These Terms of Use are general and accompanied by the Privacy Policy is legally binding agreements governing relationship between Wallet Factory and any User. For more information about when, where, and why we collect personal data, how we use it, the conditions under which we may disclose it to others, your rights in respect of your personal data, please refer to our Privacy Policy.

      The term ‘Wallet Factory’ or ‘us’ or ‘we’ refers to the owner of the website. The term ‘you’ refers to the User or Viewer of our website.

    2. Amendments to these Terms

      Wallet Factory reserves the right to change these Terms of Use from time to time for any reason by posting of the updated Terms of Use with indication of the modification date at the top of this page. Please check this page to ensure that you’re happy with any changes. By continuing to use the Wallet Factory following amendment of these Terms of Use, you consent to be bound by the Terms of Use as amended.

    3. Key terms

      Wallet Factory Platform (herein referred to as the “Website”, “Application”) – a collection of files located on the network available on the domain https://walletfactory.com as well as the Wallet Factory DEMO mobile application is hosted on the Apple Store and Google Play.

      Wallet Factory DEMO mobile application – mobile application is hosted on the Apple Store and Google Play and provides a possibility to try the Services in DEMO (demonstration) mode in a testing environment without the possibility to perform real actions.

      User (herein referred to as the “User”, “you”) – any individuals who are 18 years and older and who can form legally binding contracts under applicable law and who uses the website and application.

      Wallet Factory – Wallet Factory PL LLC, a company registered in Poland under number 364736420, whose registered office is at St. Rydygiera 16/1 Wrocław 50-249, Poland.

      Partner – a business entity that used Wallet Factory Services in accordance with the separate Agreement with Wallet Factory or its Subsidiary.

      Services – license to use software, Services, any other solutions provided by Wallet Factory to the Partners, information of which may be posted on the website.

  2. Rights and obligations of Wallet Factory

    1. Wallet Factory is entitled at any time, at its sole discretion and without prior notice, to make any changes to the information, design and content posted on the website, including the list of Services and Partners

    2. Wallet Factory has the right to send Users via email, using a mobile phone number and other means of communication SMS, Viber messages, Push notifications, emails (hereinafter referred to as “Messages”) regarding the use of the Website.

    3. Wallet Factory makes every effort to exclude from the Website inaccurate, abusive, untrue or knowingly incomplete information.

    4. Website independently determines the list of Partners and the Services posted on the Website.

    5. Wallet Factory has the right to close or suspend access to the Website, in whole or in part, without prior notice to the User, in order to (i) carry out preventive maintenance to (ii) improvement of the Platform and (iii) eliminate technical malfunctions. Wallet Factory makes every effort to resolve the fault in a short time, but does not guarantee the absence of technical failures and errors.

    6. Wallet Factory provides the User DEMO application in BETA mode. The User voluntarily using DEMO application, in the acknowledgement that all responsibility for using the DEMO application lies with the User.

  3. Rights and obligations of the User

    1. The User has the right to use the information posted on the Platform, as well as to contact Wallet Factory directly, to clarify the information.

    2. The User is solely responsible for the correct and accurate indication of any data, information necessary for the design of the Services

    3. While using the Platform User agree that User will:

      • Comply with all applicable laws, including, without limitation, privacy laws, intellectual property laws etc.;
      • Provide accurate information (if need);
      • Use the website in a manner that is lawful, relevant and proper to the applicable laws.
  4. Services hosted on the website

    1. Wallet factory at its sole discretion posts information about the Partners and Services provided or/and can be provided. Information about the Services, which is posted on the website is descriptive. If it is necessary to obtain detailed information about the Service, the User need to contact the Wallet Factory.

    2. The list of Services and terms of providing Services can be different for particular Partner. User need to contact Wallet Factory for obtaining necessary information.

  5. Limitation of liability. Disclaimers

    1. Neither Wallet Factory nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on the website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

    2. Your use of any information or materials on the website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure information available through this website meet your specific requirements.

    3. Wallet Factory does not provide any services (including but not limited financial services) to any individuals on the website and/or Wallet Factory DEMO mobile application. Wallet Factory DEMO mobile application can be used only for the purpose of demonstration of possible services.

    4. From time to time the website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

    5. The information contained in this website is provided “as is” and the information is provided by Wallet Factory. Wallet Factory make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

    6. Wallet Factory is not liable for damage or loss incurred by the User or Partner, or any third party as a result of the failure to understand the terms of this Agreement.

  6. Personal data protection

    1. All conditions of the Users data protection contained in the Privacy Policy following the website.

  7. Use of Cookies

    1. Wallet Factory has the right to use Cookies in order to improve the performance of the website. Wallet Factory regulates the use of cookies at its discretion and uses it exclusively for its own needs.

    2. The data obtained through cookies can be used, edited, deleted by Wallet Factory at its discretion.

    3. Wallet Factory ensures the safety, accumulation and processing of data collected using cookies and makes every effort to store and use it as confidential information.

  8. Intellectual property rights

    1. The website and the intellectual property relating to the Wallet Factory Platform is owned or in legal possession by Wallet Factory.

    2. Wallet Factory owns all intellectual property objects located on the website, program code, trademarks, as well as design elements, text, graphic images, illustrations, videos, scripts, programs, sounds and other objects and their collections. All rights to these objects are reserved. Each of these objects cannot be copied (reproduced), processed, distributed, displayed in a frame, published, downloaded, transferred, sold or otherwise used in whole or in part without prior permission of the copyright holder.

    3. Nothing in this Agreement can be considered as a transfer of rights to use the intellectual property

    4. Any copying of information from the Platform is prohibited without prior permission from Wallet Factory.

    5. Copying and posting on other resources of any information from the website should be accompanied by a link to the source and should not contain offensive information or any other information that may be misleading.

  9. Other conditions

    1. The Agreement shall enter into force from the date indicated behind.

    2. The User can terminate this Agreement by sending an email with the corresponding request to delete all personal information to the email address [email protected]. The Agreement is considered terminated from the day after the removal of such information. Termination of the Agreement does not affect the terminated Agreement between Wallet Factory and Partner.

    3. The Law of Poland applies to this Agreement and the relationship between Wallet Factory and the User.

    4. In case any of the terms of the Agreement is declared invalid by any court or competent authority, this will not affect the validity or the possibility of fulfilling any other provisions or conditions of the Agreement that remain fully valid.

    5. For additional information and in case you have any questions about these Terms, please contact us via email address [email protected]

Privacy policy

Last updated: May ‘22

Your privacy is important to us. This Privacy policy describes how your personal data is collected and processed as the result of your use of Wallet Factory Platform (herein referred to as the “Website” or “Wallet Factory”).

The responsible authority for the collection, processing and use of personal data is Wallet Factory PL LLC (“Wallet Factory”, “WF” “we,” “us,” “our,” or the “Company”) a company, established under the laws of Poland, address St. Rydygiera 16/1 Wrocław 50-249, Poland.

The term ‘you’ refers to the User or Viewer of our website, Wallet Factory DEMO mobile application (herein referred to as the “App”).

As you review this Privacy policy, here are a few general principles to notice:

  • Wallet Factory are not intended for children under 18 years. We do not knowingly collect and process children’s personal data
  • Wallet Factory DEMO mobile application is a demonstration version, which is intended solely to demonstrate the functionality of the mobile application and to introduce a product for the Company’s potential customers
  • The Company does not provide any services to the individual
  1. What personal data do we collect?
    1. Website

      For the purpose of providing you information about the Wallet Factory, services, possibilities for your region as well as conditions of cooperation we can collect your personal data. You may provide as only with your full name, e-mail, country, phone (optional), company name, type of business activity by filling the contact form. We will use provided information for contacting you and for suggesting you our services, demonstration of demo mobile application and services of our partners. You provide us your consent to the following

      • to send you marketing communications
      • to send you emails that you have requested or that are automatically sent by an action you undertook on our website
      • to send any email marketing or commercial proposals
    2. The Wallet Factory DEMO mobile application

      Some data that we use to be able to demonstrate the functionality of the mobile application to you may be considered personal data. WE DO NOT REQUIRE YOU TO ENTER YOUR ACCURATE PERSONAL DATA, INCLUDING PHOTOS, EXCEPT FOR A MOBILE PHONE NUMBER FOR THE PURPOSE OF YOUR DEVICE VERIFICATION.

      You directly provide us with the most data we collect. We collect and process data when you:

      • go through the user verification procedure the first time you launch our App
      • use and view our App and Website via cookies
      • fill the profile information
      • allow our App to access your camera, photos, microphone, geolocation, contacts

      For users accessing the App from the European Economic Area (“EEA”), we are a Controller and a Processor of the personal data you provide through the App and Website.

      We may use the personal data stated herein for you to test our App:

      • Identity data: includes your phone number, name, surname, gender, age, address, NRC/Passport number, photos of your documents, bank card and personal photos. You enter this data when using the App only for purposes of testing its functionality. WE DO NOT REQUIRE YOU TO ENTER YOUR ACCURATE PERSONAL DATA
      • Financial data: includes information about your payment card data (card number, CVV, expiry date, cardholder name), bank account details. You enter this data when using the App only for purposes of testing its functionality. WE DO NOT REQUIRE YOU TO ENTER YOUR ACCURATE FINANCIAL DATA
      • Technical data: includes information about your mobile device (manufacturer, model, operation system version, device identifier and other technical parameters and identifiers, including IMEI); your IP address; geolocation if you allow such access; data about your activities when using the App; contacts, if you allow such access
      • Usage information: includes information about how you use our App and our Website
      • Phone numbers

      You should provide us with your phone number as part of your verification process in order to start using the App and in order to contact you with the information about the Wallet Factory. You understand and agree that we will use your phone number to emulate the real authorization process, to confirm your device verification and help protect the security of your account. The part of the verification process consists of sending a text message containing a security code (one-time password, OTP code, etc.) to your phone number. You agree to receive this text message from us containing a security code as part of the verification process.

  2. How do we collect your personal data?
    1. The App

      You may provide us Identity Data and Financial Data by testing our App. We may also collect your personal data when you are contacting us through our communication channels.

      WE DO NOT REQUIRE YOU TO ENTER YOUR ACCURATE PERSONAL AND FINANCIAL DATA.

      We may automatically collect Technical Data and Usage Data through cookies, records and similar technologies during your interaction with the App and Website.

    2. The website

      You may provide as only with your full name, e-mail, country, phone (optional), company name, type of business activity by filling the contact form.

  3. What is our purpose for processing your personal data?
    1. The App

      WE COLLECT ANY OF YOUR PERSONAL DATA SOLELY FOR THE PURPOSE OF DEMONSTRATING OUR SERVICE AND TESTING ITS FUNCTIONALITY, DEVELOPING AND IMPROVING OUR SERVICE FOR YOUR NEEDS (SERVICE CUSTOMISATION).

      Personal data Purposes Legal basis
      Identity data, technical data and usage information To provide the service, user verification, system maintenance, data analysis Contract performance and legitimate interest (to provide access to the App, demonstrate, test and improve the App)
      Identity data, financial data, technical data and usage information To demonstrate the App and test its functionality, to track our performance and improve the App Legitimate interest (demonstrate and test the App, develop and improve the services)
      Identity data (name, surname, email) To interact with you via our communication channels Your consent
    2. The website

      You may provide as only with your full name, e-mail, country, phone (optional), company name, type of business activity by filling the contact form.

      Personal data Purposes Legal basis
      Identity data (name, surname, email, phone) To contact you Your consent
  4. With whom we share your personal data?

    For the purpose of testing and demonstrating the functionality of our Service we do not transfer any of your personal data to the third parties, except our affiliates.

    We may transfer and store your data at a destination outside the European Economic Area (“EEA”) exclusively to our affiliates.

    By submitting your personal data, you agree to this transfer, storing and processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy policy. In case there will be a necessity to transfer your personal data to our affiliates, we ensure to take adequate and appropriate technical, physical and organizational security measures to protect your data.

    Your personal data is collected and processed in accordance with this Privacy Policy and Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (GDPR).

    We do not license, sell or transfer your personal data to anyone under any circumstances for the purpose of making a profit or contrary to our Privacy Policy or applicable law.

  5. Where do we store your personal data?

    We store your personal data on servers located within the EEA.

  6. For how long your personal data is stored?
    1. The App

      We keep your personal data only for the necessary period to fulfill the purposes for which we collect it, but no longer than one month starting from the last authorization date. You have the opportunity to initiate the deletion of your personal data at any time by clicking on the button – Delete my data.

    2. The website

      We keep your personal data only for the necessary period for the purpose of contacting you, but no longer than [ ] year/month starting the date you provided us with such personal data.

  7. Where do we store your personal data?

    You have the right to withdraw your consent to our processing of your information and your use of our Services at any time. Contact [email protected] for assistance with exercising this right. You can choose to delete our App from your phone and also you may contact us at [email protected] to enable the deletion of your information.

  8. Your rights regarding your personal data

    Regarding of the processing your personal you have the following rights:

    • The right to be informed. You have the right to receive the information provided in this Privacy Policy. The relevant version of this Policy is always available on our website https://walletfactory.com at any given time.
    • Right to access. You have the right to ask us to provide you with a copy of your personal data which we process.
    • Right to Rectification. You have the right to ask us to rectify your personal data in case the data is incorrect or incomplete. WE DO NOT REQUIRE YOU TO ENTER YOUR ACCURATE PERSONAL OR FINANCIAL DATA.
    • Right to Erasure. You have the right to ask us to erase your personal data, unless we are obliged to continue processing your personal data under law or under a contract between you (or Company you represent) and the Company, or in case we have other lawful grounds for the continued processing of your personal data. In any case, we will delete your personal data as soon as we no longer have lawful grounds for processing your personal data according to Section 6 of this Privacy Policy.
    • Right to Restriction. You have the right to ask us to restrict the processing of your personal data in case the data is incorrect or incomplete, or in case your personal data is processed unlawfully.
    • Right to Data Portability. You have the right to ask us to provide you your personal data, which you yourself have provided to us and which is processed in accordance with your consent or a contract between you and the Company
    • Right to Object. You have the right to object to processing your personal data in case you believe we have no lawful grounds for processing this personal data. For any processing conducted in accordance with your consent, you can always withdraw your consent as stipulated in Section 7 of this Privacy Policy
    • Right to File Complaints. You have the right to file complaints regarding processing your personal data to the Information Commissioner’s Office (ICO) in the United Kingdom or the Data Protection Authority of the country in which you have permanent residence
  9. Cookies

    We use commonly-used information-gathering tools, such as cookies (small text files stored in your browser or on your device) and web beacons (small, clear picture files used to follow your movements on our website), to collect information as you navigate our website to distinguish you from other users, see how you use our site and products while providing you with the best experience. They also enable us to improve our services. For detailed information on cookies and other technologies we use and the purposes for which we use them, see our Terms of Use.

  10. Amendments to this Privacy Policy

    To keep up with changing legislation, best practice and changes in how we collect and process personal data, we may update and amend this Privacy Policy at any time without prior notice by posting a revised version on our website. To stay up to date on any changes, check back periodically.

  11. Contact us

    If you have any questions regarding this Privacy Policy, please fill free to contact us at [email protected]

  12. Ability to send you marketing communications

    The ability to send you emails that you have requested or that are automatically sent by an action you undertook on our website.

    The ability to send any email marketing or commercial proposals

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